Policies

🕯️ CozyGlowDecor Policies

Last updated: 06/10/25

Welcome to CozyGlowDecor. Please review the following store policies carefully before placing an order.
By shopping with us, you agree to the terms outlined below.

🛍️ Return & Refund Policy

At CozyGlowDecor, we carefully select quality home décor products from trusted suppliers worldwide to bring comfort and style to your space.

Please note that all sales are final.
We currently do not accept returns, exchanges, or refunds once an order has been placed and shipped.
This policy helps us keep prices fair and ensures smooth global fulfillment.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@cozyglowdecor.com with your order number and clear photos of the issue.
We’ll review your request and may offer a replacement or store credit at our discretion.

🚚 Shipping Policy

We work with reliable global suppliers to ship items directly from our fulfillment partners to your door.

  • Processing time: 2–5 business days

  • Estimated delivery time: 7–20 business days (varies by location and supplier)

Once your order is shipped, you’ll receive a tracking number via email.
Delivery times may vary due to customs delays or local courier issues.
We are not responsible for delays beyond our control or for incorrect shipping addresses provided by the customer.

If your package is marked as “delivered” but not received, please contact your local postal carrier first. If the issue isn’t resolved, email us and we’ll do our best to assist.

🔒 Privacy Policy

Your privacy is very important to us.

We collect limited personal information (such as your name, email, address, and payment details) to process and deliver your orders.
Your payment information is processed securely — we never store credit card numbers.

We use your email to send order updates, tracking details, and (if you subscribe) occasional product offers. You can unsubscribe at any time.

We do not sell or share your personal data with third parties, except with trusted partners who assist us in processing and delivering your orders.

For any privacy questions, contact us at info@cozyglowdecor.com.

⚖️ Terms of Service

By using cozyglowdecor.com, you agree to the following terms:

  • Prices and product availability are subject to change without notice.

  • We reserve the right to refuse or cancel any order.

  • Colors, textures, and packaging may vary slightly from product images due to manufacturing or lighting differences.

  • You are responsible for providing accurate contact and shipping information.

  • Any disputes will be handled in accordance with applicable consumer laws.

We may update our store policies periodically. Continued use of our site after updates means you accept the revised terms.

📩 Contact Us

If you have any questions about our policies, please contact:

📧 info@cozyglowdecor.com
🌐 www.cozyglowdecor.com